Privacy policy

Written by Nikki Tehara, Level 2 General Insurance Agent (Insurance Council of British Columbia). Last updated 12 October 2026.

Who is responsible for your information

This website is operated by Nikki Tehara, Level 2 General Insurance Agent and ICBC Autoplan broker, licensed by the Insurance Council of British Columbia. Insurance is quoted and placed through InsureBC (Squamish) Insurance Services Ltd.

Nikki Tehara is the contact for privacy questions about this website and for any of the requests described below: [email protected] or 778-710-7477.

What the quote form collects

What you type

• Your name, email address, phone number, how you would like to be contacted, a good time to reach you, your city or town and your postal code.
• Your answers to the questions for the type of insurance you choose. Depending on the type, these can include your date of birth, marital status, whether you smoke, your occupation, the address and details of a property, details of a vehicle, boat or recreational vehicle (such as year, make, model, VIN and plate), your insurance and claims history, and anything you add in the notes box.
• Any documents you choose to attach, such as a current policy page or photos. Only PDF, JPEG, PNG, HEIC and WebP files are accepted, up to 15 MB each and three per request.

Driver’s licence number. For ICBC Autoplan requests only, the form has an optional box for your driver’s licence number. You can leave it blank and Nikki will ask for it when it is needed. If you give it, it is encrypted before it is saved, it is never put in an email or a printout, and Nikki can only see it by clicking a button that records the viewing. It is deleted automatically 90 days after you submit, even though the rest of your request is kept longer. On any other type of insurance the form refuses a licence number.

Your consent

When you submit, your consent to be contacted about the quote and your acknowledgement that this is a quote request, not an application, are recorded with the time and the version of the wording you saw. Marketing consent is optional, off by default, and recorded separately with its own time. Leaving it unchecked has no effect on your quote.

Recorded automatically

• Your approximate country and city, as estimated by Cloudflare from your internet connection.
• How you found this site: the page you submitted from, the page you first landed on, the website that sent you here (if your browser says), and any campaign tags in the link you followed (utm_source, utm_medium, utm_campaign and utm_content, for example which advertisement brought you here). If the form asks how you heard about Nikki and you answer, that answer is kept too. This is used only to see which of Nikki’s efforts bring in requests. No advertising pixels or third-party trackers are on this site.

Your IP address is not stored with your request. It is used in two short-lived ways: it is sent to Cloudflare Turnstile to check the request comes from a person (see below), and a one-way scrambled version of it is used to limit how many requests one connection can send in an hour. That scrambled value cannot be turned back into your address and is deleted within a day.

Saved in your own browser

The quote form keeps your in-progress answers in your browser for the current tab only (sessionStorage), so going back a step or reloading the page loses nothing. They are deleted when you close the tab, are cleared when you choose Start over or send the form, and do not reach Nikki or any server until you submit. Files you attach are held in memory only. The one thing the form remembers after the tab closes is whether you turned its sound off (localStorage, a single on/off setting). Apart from that, the site’s own script remembers for the current tab only (sessionStorage, no cookies) how you arrived, meaning the campaign tags, the referring website and the first page you landed on, so they can be sent with your request. That record is deleted when you close the tab. The site’s own script sets no cookies.

Why it is collected

Personal information from this site is collected to prepare the quotes you ask for and to arrange insurance through InsureBC (Squamish) Insurance Services Ltd. The automatically recorded details are collected to keep the form working and protect it from automated and fraudulent submissions.

If you opt in to marketing, your contact details are also used to send you occasional insurance tips and renewal reminders, and you can withdraw that consent at any time. Nothing collected on this site is sold or rented, and nothing is used to build advertising profiles.

Where it is stored

• Your request is stored in a private database (Cloudflare D1) and any attached files in private file storage (Cloudflare R2). Both are run by Cloudflare, Inc. The files have no public address; they can only be downloaded by Nikki after signing in.
• The storage is set up in Cloudflare’s Western North America region. Cloudflare does not offer storage that stays inside Canada, so your information is stored outside Canada, most likely in the United States, and while it is there it may be subject to the laws of that country, including lawful access by its authorities.
• Cloudflare also runs the code that receives the form and keeps short-lived system logs, as any web host does.

Emails

The notification to Nikki says only that a new request has arrived: your first name, the type of insurance, the time, and a link to the sign-in-protected page where Nikki reads the details. It does not contain your phone number, email address, address, date of birth, answers or files. It is sent through Cloudflare’s email service to Nikki’s InsureBC mailbox. If a request has not been opened within 12 hours, a reminder may also be sent to Nikki once a day; it gives only the number of unopened requests and a link to the sign-in page, with nothing about you.

A confirmation to you may be sent, if this feature is switched on, to the email address you entered. It contains a fixed “got it, here is what happens next” message and Nikki’s contact details, and none of your answers. It is also sent through Cloudflare’s email service.

Spam protection

The form uses Cloudflare Turnstile to tell people from automated programs. Turnstile runs a check in your browser and sends Cloudflare technical signals such as your IP address and browser characteristics. Cloudflare states that Turnstile does not use this to target advertising. If Turnstile cannot run, the form cannot be submitted, and you can call or email Nikki instead.

Who can see it

Only Nikki can open submitted requests. The admin pages need a sign-in: Cloudflare Access with Nikki’s approved email account or, until that is switched on, a password that only Nikki holds. Every request is checked again by the website itself. Each time a request is viewed, printed, updated, a file is downloaded or a driver’s licence number is revealed, that action is logged.

What you submit is then shared only as needed to do the work you asked for:

• InsureBC (Squamish) Insurance Services Ltd., the agency through which Nikki quotes and places insurance, as needed to do that work
• The insurers asked to quote or issue your policy
• ICBC, where your request involves Autoplan or another ICBC transaction

Cloudflare stores and processes the information on Nikki’s behalf as a service provider, not for its own use. Your information is not sold, rented, or shared with anyone else for their own marketing.

How long it is kept

Your request, its notes and any files you attached are deleted automatically 24 months after the last activity on it. Activity means you submitting it, or Nikki updating its status or adding a note. Your driver’s licence number, if you gave one, is deleted 90 days after you submit, whatever the status of your request. Deleted information can remain in Cloudflare’s automatic recovery copies of the database for up to 30 days before it is gone completely.

If you become a client, the information needed for your policy is placed in InsureBC’s client records, and from then on it is kept for as long as the agency is required to keep insurance records. The in-progress answers saved in your own browser expire after 7 days or when you clear your browser’s site data, whichever comes first.

Cookies, fonts and analytics

This site sets no advertising or tracking cookies. Its fonts are served from this website; no third-party font service is used. The site uses Cloudflare Web Analytics to count visits. It sets no cookies and stores nothing in your browser, does not build a profile of you, and does not follow you across other websites. When a page loads, a small script from Cloudflare sends the address of the page, the website that referred you (if your browser says), your browser and device type, and how quickly the page loaded. Nikki sees only totals, such as page views per page, top referring sites, countries and page speed, never a record of any one visitor. Cloudflare provides this as a service provider, and it is not linked to anything you submit in the quote form.

Access, correction and withdrawing consent

Under PIPA you can:

• Ask what personal information this site holds about you, and how it has been used and disclosed
• Ask for a correction if something is wrong
• Ask for your request, including any licence number, to be deleted before the 24 months (or 90 days for the licence number) are up
• Withdraw your consent, including marketing consent, at any time

Send any of these requests to [email protected] or call 778-710-7477. Nikki will respond within the time PIPA requires. Withdrawing marketing consent stops the marketing and nothing else. Withdrawing consent entirely may mean Nikki can no longer quote for you or service a policy, and it does not undo disclosures already reasonably made to arrange your insurance, but the request will be honoured from that point on.

Complaints

If you think your personal information has been handled improperly, raise it with Nikki first using the contact details above. Most problems can be fixed directly. If you are not satisfied with the response, you can complain to the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca), the independent office that oversees PIPA.

Changes to this policy

When this policy changes, the new version will be posted on this page and the “Last updated” date near the top will change with it. The date shown is the date the current version took effect.

Related pages

You can also start a quote, read more about Nikki, or browse the FAQ.